Front Desk Coordinator/Receptionist (Florence, KY)

Front Desk Coordinator/Receptionist (Florence, KY)

Posted 4 weeks ago


Provide general office support with a variety of clerical activities and related tasks. The Front Desk Coordinator is responsible for greeting customers/clients, answering incoming calls, directing calls to appropriate employees, mail distribution, flow of correspondence, requisition of supplies, facility/building maintenance, as well as additional clerical duties.


  • Greet visitors, determines their needs, check appointments, and direct them to the proper associate.
  • Receive all in-coming telephone calls to the Agency and refer call to the proper person or voicemail.
  • Receive all in-coming faxes to the Agency and forward to the proper person.
  • Answer questions and give information directly to person based on knowledge of Agency.
  • Take accurate telephone messages for Agency personnel as necessary.
  • Assist Agency personnel to initiate telephone calls, as necessary.
  • Incoming and Outgoing mail responsibilities
  • Scan and forward urgent mail to appropriate personnel/office
  • Manages the reception area and kitchen to maintain professional image.
  • Perform other related duties as assigned.


  • Experience: Two (2) years of relevant experience and/or training, or equivalent combination of education and experience.
  • Education requirement: High school diploma or equivalent (GED) is required.
  • Must be able to handle switchboard and a large volume of phone calls.
  • Must be proficient in a variety of computer software applications in word processing, spreadsheets, database, and presentation software (MSWord, Excel, Outlook, Access, Power Point).
  • Strong typing skills.
  • Possession of strong organizational skills.
  • Excellent verbal, written, and interpersonal communication skills.
  • Ability to work independently on assigned tasks as well as to accept direction on given assignments.
  • Able to work collectively with the administrative team associates.

Job Features

Job CategoryFull Time Positions

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