John H.

April 19, 2021

“I would like to express my heartfelt gratitude to your agency for the excellent service and diligence in assisting me and my wife with the replacement of our personal lines insurance that was set for renewal in March. I called Shepherd Insurance agency as a fourth resort in search of better answers to our problems. They quickly took my call and immediately began to understand our insurance needs. In the end, our premiums were modestly adjusted to cover our current needs which (unbeknownst to us) had not been properly assessed by our prior agent.  We never would have predicted this outcome, but our agent’s problem-solving skills led us to a good result.”